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SDS
Europe (Standard Dive Service)
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PO Box 149
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CH
- 6965 CADRO/SWITZERLAND
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RESERVATIONS
Send your request
by e-mail or fax to our head office in Switzerland with number of pax,
route and requested
dates. If available, you will receive within short time the notice "confirmation of booking", that space has been reserved and asking
you for a deposit of 10 % or US$ 100,- per pax. If space is not available,
alternative dates will be proposed. Our confirmation will bear a number
which will be used throughout handling of this booking.
The deposit is due within 10 days. Only after receipt of funds your booking
will be considered as a binding contract. If funds have not been received
within 10 days, your reservation will be cancelled automatically and
needs to be reconfirmed by ourselves. We will of course try to inform you
in time that we have not received your deposit.
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PAYMENTS
Final payment is due 4 weeks prior to embarkation date. You will receive
our final invoice in due time before payment date. Detailed information
for passenger list (name, certification with number of logged dives, passport
number and individual requests for special food or other) is expected
now. In case, you booked a trip to the offshore islands of Brothers, Daedalus,
Zabargad or Rocky, we need a copy of passports for local authorities.
For short notice bookings made within the last 4 weeks prior to embarkation,
full payment is requested immediately (including deposit) upon receipt
of confirmation of booking and invoice.
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General
Rules for CANCELLATION
and REFUNDING
Once a confirmation of booking has been issued and the deposit has been
received, any cancellation earlier than 8 weeks before embarkation is
possible with full refund of deposit.
All cancellations coming within the last 8 weeks before departure are
subject to the following schedule:
| Earlier
than 8 weeks prior to embarkation |
full
refund |
| Earlier
than 4 weeks prior to embarkation |
refund
50% of full payment |
| Later
than 4 weeks prior to embarkation |
no
refund |
| Single boats
may apply different rules and schedules for cancellation of
bookings. |
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If a cancellation
brings the number of passengers to less than the minimum requested for
the boat, then the operator can cancel the whole trip.
We will grant refund of payments received (without deposit) regardless
of this schedule, if the operating area is officially declared to be unsafe
by the government of the customers' country for their citizens. Any refund
will be paid out only through the travel agency, where the customer has
paid his dive package. Percentage of commission will be deducted.
Cancellations
must be received in writing and receipt has to be acknowledged by SDS
to entitle for refund.
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